If you have a problem with an expert, you have a question about the function or a misunderstanding of the error, please collect the entire package of reports and files that the programmer needs.
Detailed instructions on how to study the behavior of an expert in certain conditions.
- How to locate log files in MetaTrader 4?
- Where are the log files when using the new MQL4?
- Finding Your MetaTrader Log Files!
- How do I find the log files for my trading terminal?
If you are interested in an article on problems for mt5, you can read the article for the problem of experts in mt5 .
A reminder for those who have failures of experts/scripts/indicators
For any programmer to understand the problem of the expert/script/indicator behavior, you need to provide some information. The process of parsing the problem is reduced to minimal time.
- The picture of the entire terminal on the graph of which is a robot EA ( ScreenShot )
- A set of adviser or indicator settings. File "SET file."
- Log files from experts (logs EA)
- Log files from the terminal (logs SERVER)
- Detailed Report
- Strategy Tester (Strategy Tester report)
- A detailed description of problem in text document, with the numbers of the ticket of deals, with which problem occurred.
Learn more about how to get this information:
The picture of the whole terminal on the graph of which stands a robot EA
Right-click on the graph:
Active work area - save
Enter the advisor settings:
To do this, press F7 on the chart, where the expert is set!
Go to the tab Settings, and then click Save
This file is needed to reproduce the problem
Our advisors know how to record images during their OrderSend.
These images are added to the folder of your terminal. They are used to identify the causes of errors in opening positions at the moment when the opening of positions occurred by mistake.
It is worth considering that in the tester - the pictures are not created.
Also, YOU should understand that for the picture to show the moment of entry - on the chart; you must put your indicators.
Pictures can be found here:
Your terminal \ MQL4 \ Files \ Name of your Expert Advisor
example of a picture with an input:
Experts tab - right-click - open
opens the folder of the expert's logs - archive the last three days of the expert's work in the archive.!
Log tab - right-click - open
When the terminal log folder is open - Enter the last three days of the terminal operation in the archive!
Note: If your terminal does not have the necessary log files, you need to start the terminal in the "From administrator" mode or with the "/ portable"
Tab - Account history - right-click - Save detailed report
If this problem appears on the strategy tester, please send a log of the strategy tester file
Tab - log in the tester-right click - Open
opens a folder of expert logs - Put in the archive files of today's test!
Strategy Tester Report
After the test is complete - Report Tab - right-click - save as.
This package is placed in the ZIP archive and send it to the programmer. This will save both your and Our time and will allow you to understand the problem in more detail.